NOTE: When using Bridge Mode, you must connect Alarm Pro to your router via an ethernet cable. Doing so will allow your existing router to manage the connection between your wifi network and Internet Service Provider (ISP). This allows you to use certain features, including 24/7 Backup Internet,** Extra Data,** and Ring Edge** while maintaining your original wifi network and connected devices.Īnother option is to put your Alarm Pro’s eero router into Bridge Mode. You can create a second wifi network (also know as Double NAT-ing) that will operate independently from your primary wifi network. What if you don’t want to replace your existing non-eero wifi router with the Alarm Pro built-in eero router or you don’t have an eero mesh network already? When the internet outage ends, your gateway eero device will resume control of managing your network connectivity and your Alarm Pro will resume extending your eero mesh network. Doing so allows you to preserve existing eero features while still supporting Alarm Pro’s advanced functionality listed in the chart below.ĭuring an Internet Service Provider (ISP) outage, Alarm Pro takes over as the gateway and provides 24/7 Backup Internet* connectivity to your eero network. If you have an existing eero mesh network setup, we generally recommend adding Alarm Pro as an extender instead of replacing your eero gateway device. It provides internet access by connecting directly to your modem. Your Alarm Pro Base Station has a built-in eero router that allows you to replace your existing wifi router. Summary of Bridge Mode vs Double NAT-ing Features & BenefitsĬontact eero Support with Alternative Network Questions How to Set Up a New eero Wifi Network (Double NAT-ing) Pros and Cons of Double NAT-ing vs Bridge Mode Any questions or concerns are welcome, and we are pleased to assist.Alarm Pro Advanced Features Based on wifi Network Configuration Technical issues will arise if two networks that share the same SSID are active at once.ĭo not hesitate to contact our staff if you have any more inquiries. Use a different password and SSID for your eero network from your current network while double NATing. In this situation, you also have the choice to switch your modem/router combination equipment into bridge mode, which will limit its functionality to that of a modem. Simply connect the gateway eero into your modem/router combination device if you have one, then follow the installation guide from there. After that, proceed with the remaining setup steps in your eero app. Instead, connect your gateway Eero to the router you already have. NATing your eeros twiceĭouble NAT-ing the eeros is quite easy, despite the fact that it may seem hard.ĭon’t connect your gateway eero straight into your modem, contrary to what the eero app recommends, if your router and modem are separate. See this page if you’d want to bridge your eeros. It should be noted that many sophisticated capabilities will be lost while utilizing eeros in bridge mode. You will, however, let your upstream router handle the network-to-ISP connection. You will still enjoy all of the advantages of eeros mesh in this situation. Your eeros may be set into bridge mode as your first choice. Sign up by calling eero at the number indicated above, sending an email to or logging into your account and going to the “Change/Cancel Subscription” page of your “Account Settings” page.Otherwise, you may modify your subscription following the procedures outlined below. If you do not want your membership to remain auto-renewing, you must discontinue it at least 24-hours until the next paying month starts by following the steps below. Your membership will remain active until you cancel it by going to the eero login page. Check that your membership has been applied in the eero app’s eero Plus segment of the navigation under ‘Discover.’ĭo you want to make a modification to your premium membership?.Payment is handled through the App Store for iOS & Google Play for Android.To buy using your device’s payment processor, follow the on-screen instructions.Select ‘eero Plus.’ Click the ‘Subscribe’ button.To join eero Plus on your mobile device running iOS or Android, please do the following: Check the eero Plus area of the eero app’s Discover menu to see whether your membership has been successfully applied.Just hit “Buy Now” after entering your credit card details.Choose your preferred subscription type (monthly or yearly).Click here to input the verification code and sign in with your eero membership email or Amazon account now.You may join eero Plus by visiting and following these steps:
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