![]() ![]() I contacted Forest River asking how to fix a substantial water leak because my NEWLY PURCHASED 2022 Sabre 37FLH could not be moved. Since we did the proper checks per our customer service maintenance list, and this camper is barely a year old, we are asking the Forest River to include this particular issue as a covered item. It tends to be 2 to 4 weeks out before you can get your camper in for ANY service. Unfortunately, ******* ***** is extremely hard to get a service appointment scheduled with and it doesn't happen in a week. 2) We did as ****** Owners manual recommended and reported the issues ASAP. 1) We NEVER used the outdoor kitchen for cooking. We have serious issue with this determination by Forest River for several reasons. Work Order # ***** and Forest River Claim # ******* was opened.-We received an email back from the Owner Relations Team at Forest River that the particular claim for the outdoor kitchen was denied due to customer maintenance and incorrect user operation. At that time, all issues were noted and pictures taken both by ******* ***** of Georgetown and we sent our pictures over. We were scheduled to bring the camper in mid-January 23 and due to snow and icy weather, we were not able to get it to Georgetown until early Feb 23. We immediately took pictures to document the issue. NO call back was ever received after repeated attempts, so we called ******* ***** of Georgetown which was a closer store location.-One of the issues we noted was the dampness/water issue with the outdoor kitchen area. At the last camping trip in Nov 22, we noted several issues on the camper and tried to call ******* ***** of ************ to schedule a service appointment. ![]() Each time after each camping trip we have a checklist of internal and external items we check to ensure there isn't any issues with the camper. Camped in the unit 4 times through December 22. ![]()
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